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Cloud-Based

Access from anywhere with Azure Cloud hosting

Secure

Role-based access, encryption, and full audit trails

Mobile App

Field data collection with offline capability

API Ready

Integrate with SAP, Oracle, and other systems

Analytics

Real-time dashboards and KPI monitoring

Paperless

Eliminate manual, paper-based workflows

Monitor Frame Screen Content

Customized Web Portal for Your Customers

Seamlessly Designed. Fully Customized. Your Brand, Your Rules

Easily manage all your content, schemes, and matrices anytime. Keep your portal updated with the latest information—no technical skills required.

Monitor Frame Screen Content

All-in-One Administrator Dashboard โ€” Total Control at Your Fingertips

Stay organized, track performance, and make quick decisions. 

Easily monitor schemes, rounds, labs, orders, payments, and feedback—manage everything in real time from one centralized platform.

Monitor Frame Screen Content

Interactive Customer Dashboard

Track PT rounds, orders, reports, and samples from one easy-to-use portal.

Stay informed with instant notifications, live status updates, and complete visibility—anytime, anywhere.

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Result Entry Made Easy โ€” Fast, Clear, Hassle-Free

Participating labs can submit results in minutes with our simplified, ready-to-use interface.

No confusion, No delays, just smooth reporting.

Integrated Modules

FULL FEATURE LIST

Everything Included

Online Laboratory Application Portal

  • Self-service Online Application Form for New Participant Laboratories
  • Lab Profile ? Name, Address, Accreditation Number, Scope & Contact Details
  • Document Upload at Application ? Accreditation Certificate, Scope of Accreditation
  • Scheme Catalogue Browsing & Scheme Selection at Enrolment
  • Measurand & Test Method Declaration per Scheme
  • Application Status Tracking (Submitted ? Under Review ? Approved / Rejected)
  • Automated Acknowledgement Email on Application Submission
  • Rejection Reason & Resubmission Workflow

Participant Vetting & Approval Workflow

  • PT Coordinator Review Queue for Pending Applications
  • Eligibility Check Against Scheme Scope & Requirements
  • Accreditation Verification & Expiry Date Monitoring
  • Conditional Approval with Outstanding Document Requests
  • Approval Notification with Login Credentials & Welcome Pack
  • Annual Renewal & Re-enrolment Reminder Workflow
  • Participant Suspension & Withdrawal Management
  • Multi-site & Group Account Linkage

Subscription, Fees & Invoicing

  • Scheme Participation Fee Configuration per Round or Annual
  • Proforma Invoice Generation on Enrolment Confirmation
  • Online Payment Gateway Integration (Credit Card, Bank Transfer)
  • Payment Confirmation & Receipt Generation
  • Unpaid Fee Escalation & Round Access Restriction
  • Multi-currency & Tax (VAT) Support
  • Financial Summary Report per Scheme & Period
  • Credit Note & Refund Workflow for Withdrawals

PT Scheme Design & Configuration

  • Scheme Creation ? Name, Measurand, Matrix, Test Method & Frequency
  • Scheme Scope Linkage to ISO/IEC 17043 Accreditation Annex
  • Qualitative, Quantitative & Semi-quantitative Scheme Type Support
  • Assigned Value Method Selection (Consensus, Formulated, Reference Lab)
  • Performance Assessment Criteria ? z-Score, En Number, % Bias
  • Custom Scoring Thresholds per Measurand & Scheme
  • Scheme Archiving, Versioning & Historical Record Retention
  • Scheme-specific SOP & Instruction Document Attachment

Round Scheduling & Participant Invitation

  • Annual / Biannual / Ad-hoc Round Calendar Setup
  • Key Milestone Configuration ? Dispatch Date, Submission Deadline, Report Date
  • Participant Invitation Email with Round Instructions & Sample Advice
  • Participation Confirmation & Declination Tracking
  • Round Amendment & Deadline Extension with Participant Notification
  • Instructions to Participants (ITP) Document Generation & Distribution
  • Sub-group & Peer Group Configuration within a Round
  • Round Status Dashboard ? Invited, Confirmed, Sample Dispatched, Results Received

Sample / Item Preparation & Batch Management

  • PT Item / Sample Batch Registration with Unique Batch ID
  • Matrix, Container Type, Quantity & Storage Condition Capture
  • Preparation Date, Preparer & Laboratory Linkage
  • Reference Material Lot Number & Certificate Attachment
  • Subcontracting Lab Assignment for Sample Preparation
  • Blind Sample (Control) Preparation & Labelling
  • Sample Preparation SOP Linkage & Compliance Sign-off
  • Batch Approval Workflow before Dispatch

Homogeneity & Stability Studies

  • Homogeneity Study Data Entry per Measurand (Between-bottle Variance)
  • Cochran Test & ANOVA-based Homogeneity Acceptance Criteria
  • Stability Study Schedule ? Accelerated & Real-time Monitoring
  • Environmental Condition Logging (Temperature, Humidity) During Storage
  • Stability Acceptance / Rejection Decision with Statistical Justification
  • Assigned Value from Homogeneity / Reference Lab Data
  • Combined Standard Uncertainty (u_c) Calculation
  • Homogeneity & Stability Report Generation (ISO 13528 Compliant)

Dispatch Planning & Packaging

  • Participant-to-sample Assignment & Allocation Planning
  • Barcode / QR Code Label Generation per Sample & Participant
  • Packaging List & Dispatch Manifest Generation
  • Cold-chain Packaging Instructions & Condition Monitoring Tag Assignment
  • Dispatch Batch Grouping by Region / Country / Courier Route
  • Special Handling Instructions (Biohazard, Fragile, Temperature-sensitive)
  • Sample Blind Coding ? Participant Cannot Identify Assigned Value from Label
  • Pre-dispatch Quality Check & Sign-off Workflow

Shipment & Chain of Custody Tracking

  • Courier Booking Log ? Carrier, Tracking Number, Dispatch Date
  • Real-time Shipment Status Integration (DHL, FedEx, Aramex APIs)
  • Chain of Custody Record from PT Provider to Participant
  • Dispatch Confirmation Notification to Participant
  • Participant Receipt Acknowledgement via Portal or Email
  • Condition on Arrival Logging ? Intact, Damaged, Leaked, Temperature Breach
  • Photographic Evidence Upload at Participant Receipt
  • Non-conforming Sample Replacement & Re-dispatch Workflow

Participant Result Submission Portal

  • Secure Participant Login & Round-specific Result Entry Form
  • Numeric, Qualitative & Semi-quantitative Result Entry
  • Method Code, Instrument Type & Unit of Measurement Declaration
  • Uncertainty of Measurement (U) & Coverage Factor (k) Submission
  • Multi-measurand / Multi-analyte Submission in a Single Round
  • Result Save-as-draft & Final Submit with Confirmation
  • Late Submission Flag & Deadline Enforcement with Grace Period Option
  • Resubmission Workflow with PT Coordinator Approval

Bulk Upload & API-based Submission

  • Excel / CSV Bulk Result Upload Template per Round
  • REST API for Direct LIMS-to-PTMS Result Push
  • HL7 / FHIR Message Support for Clinical Laboratories
  • Real-time Data Validation & Field-level Error Reporting on Upload
  • Submission History Log & Version-controlled Resubmission
  • Digital Signature & Authorised Signatory Capture
  • Automated Plausibility Check Against Expected Ranges on Import
  • API Key Management & Access Control per Participant

Data Review, Cleaning & Freeze

  • Coordinator Data Review Dashboard ? All Submissions at a Glance
  • Missing Submission Identification & Reminder Trigger
  • Duplicate Result Detection & Resolution
  • Unit Conversion & Consistency Check Across All Submissions
  • Manual Data Edit with Justification Log & Audit Trail
  • Pre-analysis Data Freeze & Lock ? No Further Edits Permitted
  • Data Query Workflow ? Coordinator Queries Participant for Clarification
  • Query Response Tracking & Resolution Before Analysis

Outlier Detection & Exclusion

  • Automated Outlier Detection ? Grubbs Test (Single & Double)
  • Cochran Test for Variance Outlier Identification
  • Dixon Q-Test for Small Dataset Outlier Detection
  • Suspect & Confirmed Outlier Flagging for Coordinator Review
  • Outlier Inclusion / Exclusion Decision with Statistical Justification
  • Outlier Exclusion Effect Preview Before Final Decision
  • Outlier Log ? All Exclusion Decisions Recorded with Rationale
  • Participant Notification of Outlier Status Prior to Report

Statistical Evaluation Engine (ISO 13528)

  • Assigned Value (x_pt) ? Consensus Median, Formulated or Reference Lab
  • Standard Deviation for Proficiency Assessment (
  • Robust Statistics ? Algorithm A (ISO 13528 Annex C) Iterative Calculation
  • z-Score Calculation: z = (x ? x_pt) /
  • z'-Score (with Participant Uncertainty) & ?-Score (Zeta) Computation
  • En Number (Normalised Error) for Reference Lab Comparisons
  • Between-laboratory Reproducibility (s_R) & Repeatability (s_r)
  • Expanded Uncertainty (U_pt) of Assigned Value Reporting

Performance Scoring & Classification

  • Satisfactory (|z|
  • Qualitative Result Assessment ? Correct / Incorrect / Inconclusive
  • Custom Pass/Fail Criteria per Measurand & Scheme
  • % Recovery & Relative Bias Calculation
  • Cumulative Performance Score Across Multiple Rounds
  • Persistently Poor Performer Identification & Escalation Flag
  • Peer Group Sub-classification & Comparison (Method, Instrument Type)
  • Anonymised Ranking within Peer Group

Graphical Analysis & Visualisation

  • z-Score Bar Chart ? All Participants with Action & Warning Limits
  • Youden Two-sample Plot ? Bias vs Precision for All Participants
  • Kernel Density Estimate (KDE) / Histogram of All Results
  • Box & Whisker Plot per Measurand with IQR & Outlier Markers
  • Shewhart Control Chart ? Trend Monitoring Across Rounds
  • Cumulative z-Score Trend Chart per Participant
  • Method & Instrument Type Breakdown Bar Chart
  • Interactive Charts with Export to PDF, PNG & Excel

Individual Participant Performance Report

  • PT Provider Branded PDF Report ? Logo, Accreditation Mark & Signatory
  • Confidential Participant Code ? Other Labs Cannot Identify the Lab
  • z-Score Value, Assigned Value & Lab's Own Result Clearly Presented
  • Performance Classification ? Satisfactory / Questionable / Unsatisfactory
  • Graphical Position Within All-participant Distribution
  • Cumulative Performance Summary from Previous Rounds
  • Corrective Action Advisory Section for Unsatisfactory Results
  • Technical Expert & PT Coordinator Signature Block

Round & Scheme Summary Report

  • Full Round Statistical Summary ? Anonymised All-participant Results
  • Assigned Value (x_pt),
  • Outlier Count, Submission Rate & Participation Rate Statistics
  • Method, Instrument & Unit Breakdown Tables
  • Homogeneity & Stability Study Summary Section
  • Scheme-level Multi-round Trend Analysis Section
  • ISO/IEC 17043 Annex B Compliant Report Structure
  • Accreditation Body Distribution List & Report Submission

Report Review, Approval & Dispatch

  • Internal Report Draft Review by Technical Expert & PT Coordinator
  • Multi-level Report Approval Workflow with Comment & Revision Tracking
  • Approved Report Digital Signing & Stamping with Issue Date
  • Automatic Report Release to Participant Portal on Approval
  • Email Notification to Participants ? 'Your Round Report is Ready'
  • Bulk Report Dispatch to All Participants with Single Click
  • Report Access Log ? Who Viewed & Downloaded Their Report
  • Confidential Embargo Period ? Reports Released Simultaneously to All

Report Delivery & Historical Archive

  • Secure Participant Portal ? Download Current & All Previous Round Reports
  • Report Delivery Confirmation & Read Receipt Tracking
  • Failed Delivery Alert & Manual Resend Workflow
  • All Round Reports Archived by Scheme, Year & Participant
  • Accreditation Body Submission Portal ? Reports & Evidence Pack
  • 10-year Report Retention & Archive Policy Enforcement
  • Report Search & Filter by Scheme, Round, Participant & Date
  • Bulk Export of Historical Reports for Audit or Regulatory Submission

CAPA & Poor Performance Follow-up

  • Automatic CAPA Trigger for Unsatisfactory (|z| > 3) Results
  • Participant Online Root Cause Analysis (RCA) Submission Form
  • Corrective Action Plan Entry with Target Date & Responsible Person
  • PT Coordinator Review & Acceptance / Request-more-info Workflow
  • CAPA Effectiveness Verification in Subsequent Round
  • Persistent Poor Performer Flag ? Two Consecutive Unsatisfactory Rounds
  • Escalation Notification to Participant's Accreditation Body (Configurable)
  • CAPA Register ? Full History Accessible to Coordinator & Auditor

Appeals, Complaints & Dispute Management

  • Online Appeal Submission Form Against z-Score or Performance Classification
  • Appeal Review Workflow ? Technical Expert Panel Assignment
  • Supporting Evidence Upload by Appellant (Instrument Records, Charts)
  • Appeal Outcome ? Uphold, Partially Uphold, Reject with Detailed Rationale
  • Result Amendment Post-appeal with Full Audit Trail
  • Complaint Register ? Logging, Categorisation & Resolution Tracking
  • Response Deadline Tracking (ISO/IEC 17043 Clause 4.8 Compliant)
  • Appeal Summary Report for Annual Management Review

ISO/IEC 17043 Compliance Management

  • ISO/IEC 17043 Clause-by-clause Compliance Register & Evidence Mapping
  • Impartiality, Confidentiality & Ethics Declaration Tracking
  • Technical Expert, Advisory Panel & Subcontractor Register
  • Assessment Schedule ? Internal Audit & External Surveillance Calendar
  • Assessment Evidence Pack Generation (Documents, Records, Reports)
  • Accreditation Certificate & Scope Renewal Tracking with Alerts
  • Nonconformity (Finding) Register from External Assessment
  • Management Review Meeting Records & Action Item Tracking

Document Control & Quality Management System

  • Controlled Document Register ? SOPs, Policies, Forms & Work Instructions
  • Document Version Control, Review Cycle & Approval Workflow
  • Scheme-specific SOP Linkage & Staff Read-acknowledgement Tracking
  • Quality Record Retention Policy with Automated Archive
  • Immutable Audit Trail for All System Actions (Who, What, When)
  • Internal Audit Schedule, Checklist & Finding Register
  • Corrective Action from Internal Audit ? Tracking & Close-out
  • Annual Quality Management System Review Summary

PT Provider Operations Dashboard

  • Live Round Status ? Active Rounds, Submission Rate & Days Remaining
  • Participant Enrolment & Renewal Status Across All Schemes
  • Financial Overview ? Fees Collected, Pending Payments & Overdue
  • Scheme Profitability & Cost-per-round Analysis
  • Performance Heat Map ? All Participants Across All Rounds
  • Outstanding CAPA, Appeals & Complaints Status
  • Accreditation Expiry & Surveillance Assessment Countdown
  • Configurable KPI Widgets & Exportable Management Reports

System Integration & Administration

  • Role-based Access Control ? PT Coordinator, Technical Expert, Participant, Auditor
  • LIMS REST API Integration for Direct Result Pull from Participant Systems
  • Email & SMS Notification Engine with Custom Templates per Event
  • SSO / Active Directory & SAML 2.0 Integration
  • Multi-scheme, Multi-language & Multi-currency Platform Support
  • Data Backup, Disaster Recovery & 99.9% Uptime SLA
  • GDPR / Data Protection Compliant Data Handling & Consent Management
  • White-label Branding ? Custom Domain, Logo & Colour Scheme for PT Provider

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